Privacy Policy

Last Updated: March 11, 2025

Welcome to EDUS Online Tuition. This Privacy Policy explains how we collect, use, maintain, and disclose information gathered from students, parents, teachers, and administrators (collectively referred to as “Users”) when they interact with our website (https://edustutor.com), mobile applications for iOS and Android (“App”), and online learning services conducted via Google Meet and Google Classroom (“Services”).

By using our Site, App, or Services, you consent to the data practices described in this policy.

1. Contact Information

Organization: EDUS Lanka (PVT) Ltd.
Registration Number: PV 00232840
Registered Address: No. 95, K.K.S Road, Jaffna, Sri Lanka.
Contact Number: +94 212 221 757
Data Protection Officer Email: [email protected]

For any privacy-related inquiries, contact our Data Protection Officer (DPO).

2. Data We Collect

We collect and process data necessary for enrollment, participation, and management of our online tuition services. This includes:

a) Contact Information

Name (Required for enrollment and account creation)
Email Address (Used for login, authentication, and communication)
Phone Number (Used for login, security, and communication)
Physical Address (Optional, used for personalized services)
Other Contact Information (For verification and communication between students, parents, and teachers)

b) User Content

Photos & Videos (Used for submitting assignments, homework, and projects)

c) Technical Data

IP Address (For security, fraud detection, and analytics)
Device Information (For performance optimization)
Cookies & Tracking Technologies (For improving user experience and analytics)

d) Educational Data

Course enrollments, assignments, and assessments (To track student progress)

3. How We Use Your Data

We process data strictly for educational and operational purposes, including:

Account Management & Authentication (Login, security, and support)
Educational Services (Managing student progress, submissions, and communication)
Service Optimization (Enhancing app functionality and security)
Legal Compliance (Meeting regulatory requirements and fraud prevention)

We do not sell or use personal data for advertising purposes.

We share data only with trusted third-party service providers, including:

Educational Platforms (Google Classroom, Google Meet, etc.)
Cloud Hosting & Security Services (To optimize performance and protect user data)
Legal Compliance (When required by law enforcement or government authorities)

All third parties comply with strict data protection measures.

5. Data Security & Retention

We use industry-standard security measures to protect user data from unauthorized access, theft, or misuse.

🔒 Security Measures:

Encrypted storage of sensitive data
Secure authentication protocols
Regular security audits

📆 Data Retention:

We retain personal data only as long as necessary for educational purposes.
Users can request account deletion by contacting [email protected].

Users have the following rights under GDPR and Apple’s App Store Privacy Guidelines:

✅ Right to Access: Request a copy of your personal data.
✅ Right to Rectification: Correct inaccurate or outdated data.
✅ Right to Deletion: Request data/account removal.
✅ Right to Restrict Processing: Limit how we use your data.
✅ Right to Data Portability: Transfer your data to another service.

To exercise any of these rights, contact our Data Protection Officer.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience
Improve app performance
Analyze service usage

📌 Managing Cookies: Users can control cookies via browser settings.

8. Children’s Privacy & Parental Controls

Our platform is designed for educational purposes and is accessible to students under parental or educator supervision.

✔ Children’s Data Protection:

We do not collect unnecessary data from minors.
Parents/guardians can request data deletion.

9. App Store & Play Store Privacy Compliance

Apple & Google Play Privacy Policy Compliance

Per Apple’s App Store Connect and Google’s Play Store Data Safety Requirements, we collect and use the following data:

✅ Data Linked to You

Contact Info (Name, Email, Phone Number, Address) → Used for app functionality and account management.
User Content (Photos, Videos) → Used for submitting assignments/homework.

✅ Data Not Linked to You

Certain anonymous analytics data may be collected but is not personally identifiable.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in data practices, legal requirements, or app functionality.

📢 Notification of Changes:

Updates will be announced on our website and app.
Continued use of our services after updates implies acceptance.

11. Contact Us

For any privacy-related questions or concerns, contact us:

📧 Email: [email protected]
📞 Support Hotline: +94 114 477 488