Thank you for choosing EDUS Online Tuition. We are committed to providing high-quality educational services. If you are not completely satisfied with our services, we are here to assist you.
Cancellation & Refunds
1. Refund Eligibility
We offer refunds under the following conditions:
- Requests for refunds must be made within 14 days from the date of enrollment.
- If you have not accessed, downloaded, or started using any course materials or online classes, you may be eligible for a full refund.
- Refunds are not applicable for partially or fully completed courses.
2. Refund Process
- To request a refund, please contact our support team at [email protected] with your enrollment details.
- Upon receiving your request, we will review it and notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7 business days and credited to your original payment method.
3. Non-Refundable Services
The following are non-refundable:
- One-time registration fees
- Completed or partially attended courses
- Digital downloads and study materials
- Personalized or customized tutoring sessions
4. Cancellations by EDUS
- If a course or session is canceled by EDUS Online Tuition, students will be entitled to a full refund or the option to enroll in an alternative course.
5. Technical Issues & Complaints
- If you experience technical difficulties preventing you from accessing a course, contact our support team immediately for assistance.
- Refunds for technical issues will be reviewed on a case-by-case basis.
6. Contact Us
For any questions regarding our refund policy, please reach out to:
📧 Email: [email protected]
📞 Support: +94 114 477 488
Your Education..! Our Priority..!
This document was last updated on 3th April 2024.